End User
KnowledgeNet offers over 2,000 hours of End User training. Our outstanding instructional designers have created these courses to deliver more information in less time. We’ve eliminated overlap between sections and incorporating more hands-on simulations and real-world scenario demos, which have been proven to be the most effective way to learn. In addition, we use countless 3-D moving animations that we call “visual learning sentences”, to better explain complicated topics.
This collection of e-learning desktop training serves a central repository for all of your end-user training needs. You can choose to use the search feature for a quick answer to a question or take a class from beginning to end for mastery.
End User Course Listings
Microsoft Office
Adobe
Apple/Mac
CorelDRAW® X4
Crystal Reports
ECDL
- ECDL/ICDL 4 Module 1: Concepts of Information Technology (IT) - Computers and IT
- ECDL/ICDL 4 Module 1: Concepts of Information Technology (IT) - IT in Daily Life
- ECDL/ICDL 4 Module 2: Using the Computer and Managing Files - Customization
- ECDL/ICDL 4 Module 2: Using the Computer and Managing Files - Files and Folders
- ECDL/ICDL 4 Module 2: Using the Computer and Managing Files - Using Windows XP
- ECDL/ICDL 4 Module 3: Word Processing - Editing and Printing in Word 2003
- ECDL/ICDL 4 Module 3: Word Processing - Formatting and Editing in Word 2003
- ECDL/ICDL 4 Module 3: Word Processing - Getting Started with Word 2003
- ECDL/ICDL 4 Module 3: Word Processing - Tables and Graphics in Word 2003
- ECDL/ICDL 4 Module 3: Word Processing - Word 2003 Text and Paragraphs
- ECDL/ICDL 4 Module 3: Word Processing - Working with Documents in Word 2003
- ECDL/ICDL 4 Module 4: Spreadsheets - Basic Features of Excel 2003
- ECDL/ICDL 4 Module 4: Spreadsheets - Formatting Data in Excel 2003
- ECDL/ICDL 4 Module 4: Spreadsheets - Formulas and Functions in Excel 2003
- ECDL/ICDL 4 Module 4: Spreadsheets - Printing and Using Charts in Excel 2003
- ECDL/ICDL 4 Module 5: Database - Access 2003 Queries and Reports
- ECDL/ICDL 4 Module 5: Database - Basic Access 2003 Forms
- ECDL/ICDL 4 Module 5: Database - Basic Access 2003 Tables
- ECDL/ICDL 4 Module 5: Database - Getting Started with Access 2003
- ECDL/ICDL 4 Module 6: Presentation - Charts and Multimedia in PowerPoint 2003
- ECDL/ICDL 4 Module 6: Presentation - Finalizing Presentations in PowerPoint 2003
- ECDL/ICDL 4 Module 6: Presentation - Introducing PowerPoint 2003
- ECDL/ICDL 4 Module 6: Presentation - Slide Layout and Design in PowerPoint 2003
- ECDL/ICDL 4 Module 7: Information and Communication - Introducing Outlook 2003
- ECDL/ICDL 4 Module 7: Information and Communication - Outlook 2003 E-mail
- ECDL/ICDL 4 Module 7: Information and Communication - Outlook 2003 Messages
- ECDL/ICDL 4 Module 7: Information and Communication - Using IE 6
- ECDL/ICDL 4 Module 7: Information and Communication - Using Web Sites in IE 6
- Getting Productive with Google™
- Google™ AdWords for Businesses
- Google™ Apps for Businesses: Collaborating Using Google Groups
- Google™ Apps for Businesses: Collaborating Using Google Sites
- Google™ Apps for Businesses: Communicating Using Gmail
- Google™ Apps for Businesses: Communicating Using Gmail Chat and Google Talk
- Google™ Apps for Businesses: Getting Started with Google Apps
- Google™ Apps for Businesses: Managing Schedules Using Google Calendar
- Google™ Apps for Businesses: Working with Google Documents and Presentations
- Google™ Apps for Businesses: Working with Google Spreadsheets and Forms
- Google™ Apps for Businesses: Working with Google Video
- Google™ Chrome: Introduction
Home and Personal Finance
Information Security
- Information security and the Internet
- Introduction to Information Security
- Introduction to information security
- Malicious code and information security
- Operational information security
- Using E-mail, the Internet, and Social Media Safely in a Corporate Environment
- Using your Desktop Computer and Mobile Devices Safely
Lotus
Microsoft InfoPath 2010
- InfoPath® 2010: Applying Security to Forms
- InfoPath® 2010: Creating InfoPath Forms
- InfoPath® 2010: Customizing Form Layouts
- InfoPath® 2010: Distributing Forms
- InfoPath® 2010: Importing and Exporting Forms
- InfoPath® 2010: Managing Controls
- InfoPath® 2010: Managing Views
- InfoPath® 2010: Working with a Database
Microsoft OneNote
Microsoft Project
Microsoft Publisher 2010
- Publisher 2010: Editing Content in a Publication
- Publisher 2010: Formatting Graphics in a Publication
- Publisher 2010: Formatting Text in a Publication
- Publisher 2010: Getting Started with Publisher 2010
- Publisher 2010: Modifying the Layout and Structure of a Publication
- Publisher 2010: Preparing a Publication for Distribution
Microsoft Visio
OpenOffice
Operating Systems
Other
Web Browsers
- Customization and Security in Internet Explorer 7
- Fundamentals of Internet Explorer 6
- Fundamentals of Internet Explorer 7
- Getting Started with Internet Explorer 5.5
- Internet Explorer 8: Advanced Features
- Internet Explorer 8: Basic Features
- Introduction to Netscape 6
- Introduction to Netscape 6.2
- Microsoft Internet Explorer 9: Browsing and Managing Web Pages
- Microsoft Internet Explorer 9: Customization and Security
- Microsoft Internet Explorer 9: Searching and Subscribing to Web Content
- Moving on with Internet Explorer 6

Chat with Us
Course Calendar
Courses
Certifications
Video Demos