MCSA Windows 8


Get certified in the Windows operating system

Learn desktop technician skills and demonstrate that you’re ready for a role in desktop support with the MCSA Windows 8 certification.

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Microsoft Career Guide




Getting into information technology requires technical skills and certifications. Earn the MCSA in Windows 8 and demonstrate that you’re qualified for the job.



The demand for information technology professionals is limitless. Find gainful employment with a world renowned Microsoft certification.



Microsoft certifications are among the most recognizable certifications around the world and provide opportunities to work anywhere you want to go.

Course guide

Qualification: Microsoft Certified IT Professional – MCSA – Windows 8.1

Study time: Full time – ten days | Part time – three months

Vendor: Microsoft

Student support: Success Advisors

Prerequisites: None

Assessment: Exam based – MCSA 70-687 + 70-688

Resources: Internet access and email

Ideal for: Desktop support technicians, IT managers, IT generalist who administers Windows 8.1 based computers or devices consultant


70-687: Windows 8.1 Configuring

  • Prepare to install Windows 8.1
  • Install Windows 8.1 using setup and Windows ADK
  • Upgrade + migrate to Windows 8.1
  • Configure Windows to go
  • Configure user authentication + user account control
  • Configure local policies
  • Configure Windows 8.1 style applications + Internet Explorer 10
  • Configure AppLocker
  • Configure virtualisation technologies
  • Configure offline files, roaming profiles + folder redirection
  • Configure user data including libraries, file history and disk quotas
  • Share, secure + encrypt user data with NTFS, EFS and BitLocker
  • Configure devices + drivers
  • Configure disks + storage spaces
  • Configure IPv4, IPv6 + DNS settings
  • Troubleshoot network connections
  • Configure network protection
  • Configure power settings
  • Configure wireless + remote connections
  • Monitor + optimize Window 8.1 performance
  • Configure Windows updates
  • Configure remote management
  • Configure system recovery
  • Use basic powershell Cmdlets

70 – 688: Supporting Windows 8.1

  • Design an installation and application strategy
  • Design an operating system installation strategy
  • Windows to go
  • Operating system virtualisation
  • Native VHD boot
  • Multi boot
  • Upgrade vs migration
  • Design an application strategy for desktop applications
  • Application compatibility using
  • Client hyper-V
  • Remote desktop protocol – RDP
  • Application compatibility toolkit – ACT
  • AppV
  • Application updates
  • Application coexistence
  • Application reputation
  • Internet Explorer 10 management
  • Design an application strategy for cloud applications
  • Microsoft Office 365
  • Windows store applications
  • Restricting Windows store content
  • AppLocker
  • Internal content
  • Design a solution for user settings
  • User profiles
  • USMT 5.0/WET
  • Windows Live integration
  • Folder redirection
  • User experience virtualisation
  • Maintain Windows clients and devices
  • Manage hardware and printers
  • Resolve hardware and device issues
  • Sync devices and resolve sync issues
  • Monitor and manage print servers
  • Manage mobile devices
  • Resolve mobility issues
  • Manage mobile device policies including security policies
  • NFC
  • Secure SIM and remote access
  • Manage mobile access
  • Manage Microsoft Exchange ActiveSync in mobile devices
  • Design a recovery solution
  • PC refresh/reset
  • Windows 7 file recovery
  • Recovery drive
  • System restore
  • User files including local files
  • SkyDrive
  • File history
  • User profile settings
  • Application settings
  • Manage endpoint security
  • Resolve endpoint security issues
  • Manage updates using Windows update
  • Manage client security using Windows defender
  • Manage client security using the Microsoft system center 2012 endpoint protection client
  • Configure application reputation
  • Manage Windows 8.1 using cloud services and Microsoft desktop optimisation pack
  • Manage clients by using Windows Intune
  • Manage updates and update groups
  • Configure the company portal
  • Monitor on network and off network machines
  • Manage asset inventory
  • Manage public cloud services
  • Manage Windows Live services including trusted PC, storage, SkyDrive/Live mesh apps, and groups
  • Implement Office 365 using the Office 365 desktop setup
  • Manage Office 365
  • Monitor and maintain clients by using MDOP
  • Remediate startup issues using the Diagnostics and Recovery Toolkit – DaRT
  • Monitor clients using system center desktop error monitoring
  • Manage the App-V client
  • Manage BitLocker and BitLocker To Go using Microsoft BitLocker administration and Monitoring – MBAM

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