ITIL Foundation
COURSE OVERVIEW
Focuses on the critical alignment of IT and business strategy
Learn industry relevant practices for IT management while aligning technical services with the business needs of the organization. ITIL Certification is extremely valuable to employers who are seeking employees who can help lower costs, define consistent IT roles, communication and managing change.
On-Demand, Bootcamp or Virtual Classroom options
Access online course content, videos, exercises, discussions and chats
Pre and post course assessments
Virtual labs for hands-on experience
Live lab add-ons available
Develop real-life skills you can apply in the workplace with Live Labs
Access to over 25,000 e-books and 30,000 downloadable video tutorials
Expert mentoring and coaching to answer questions and guide your learning
Course completion certificates
Request Information
1
GREAT OPPORTUNITY
Enjoy gainful career opportunities when you train and validate your level of expertise with the ITIL Foundation certification.
2
LEARN IN-DEMAND SKILLS
Achieving an ITIL certification confirms to employers that you have relevant skills needed in today’s business environment.
3
GLOBALLY RECOGNIZED
ITIL is the global standard for aligning IT services with business needs. Earn this certification and meet the industry demand.
Course guide
Qualification: ITIL Foundation 2011 v3
Study time: Full time – four to ten days | Part time – four to six months
Vendor: UK Government
Student support: Success Advisors
Prerequisites: None
Assessment: Exam based – ITIL Foundation 2011
Resources: Internet access and email
Ideal for: IT service managers
Modules
- ITIL and the service lifecycle
- Service strategy fundamentals
- Service strategy processes
- Service design fundamentals
- Service design processes
- Service transition processes and policies
- Introduction to service operation
- Service operation
- Processes
- Continual service improvement
Get certified the KnowledgeNet way
Professional development that works around you
- World’s #1 eLearning portal
- 12 months unlimited access
- 24×7 support from qualified experts
- Global community of peers
- UK Government accredited exam curriculum
- Ongoing skills development and performance support
FLEXIBLE LEARNING STYLES
Our convenient delivery formats help individuals or team get the training they need. Whether it’s in a classroom, instructor led , or online, KnowledgeNet has training to match your needs and preferences while gaining real-world, relevant skills.
Self-pace learning
Prefer to learn at your own pace? Then On-demand is your perfect training solution. Our on-demand training includes access to over 1,500 IT courses designed to help you achieve your learning goals. These courses can be used to earn IT certification, increase general knowledge or as the perfect learning library for any IT team.
- Over 1,500 courses in IT, Development, Software, Project Management and more
- Train for over 50 IT certifications including Microsoft, Cisco and CompTIA
- Pre and post course assessments
- Access to over 25,000 e-books and 30,000 downloadable video tutorials
- Expert mentoring and coaching to answer questions and guide your learning
- Course completion certificates
- Simulated labs for hands-on experience
- Live labs included in yearly subscription (optional add-on for monthly subscribers)
- 21-day money back guarantee
MONTHLY SUBSCRIPTION
$129/monthANNUAL SUBSCRIPTION
$1295/yearMulti-license discounts available for Annual and Monthly subscriptions.
Virtual-live learning
Our virtual training combines our award-winning instructors, innovative content, live labs and collaboration to ensure you get the highest quality training experience available.
Whether you’re starting your career, an experienced professional or improving your team’s general knowledge; our virtual learning combines live instructors, student collaboration, books, labs, videos and the latest learning technology.
- Live instructors and students collaboration
- Access course content, videos, exercises, discussions and chats
- Train from the convenience of your home, office or anywhere
- Develop real-life skills you can apply in the workplace with Virtual Labs
- Access to over 25,000 e-books and 30,000 downloadable video tutorials
- Expert mentoring and coaching to answer questions and guide your learning
- Course completion certificates
- 21-day money back guarantee
STARTING AT
$1,490
Receive private training for teams online and in-person
Increase your team’s efficiency in a private, coordinated professional development session at the location of your choice. Whether your team attends in a virtual classroom, on-site at your company, or wherever you like, team members will receive expert instruction and curriculum tailored to fit your training requirements. Have more complex needs? Our learning architects will work with you to pinpoint your unique specifications and quickly create a targeted, customized solution that meets your budget and schedule.
- Minimize travel and increase efficiency
- Receive expert, tailored content where and when you need it
- Get convenience and privacy while saving money
- Strengthen teams with interactive exercises
- Get consistent training for multiple employees, including new hires
- Train a distributed team with Connected Classroom Live
- Tailor curriculum to fit your situation
- Work with a single point of contact
Innovative traditional training
Our best in class live training fosters collaboration with peers so you gain real-world skills in a comfortable, professional learning environment. Classroom Live training locations are strategically designed to ensure you become an expert in key concepts with in-person instruction and interactions. Our subject matter experts are award-winning and use innovative content paired with hands-on labs in more than 150 locations across North America.
- Training centers equipped with work stations and technology tailored for learning
- Interact with expert instructors and fellow students
- Results-oriented content and exercises so you’ll gain the skills you need
- Pre-programmed, ready-to-go tools and technology designed for professional development
- Practice what you learn in guided hands-on lab exercises
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