ITIL Foundation Certification & Training Courses

COURSE OVERVIEW

Focuses on the critical alignment of IT and business strategy

ITIL Foundation certification is an entry level qualification providing knowledge of key elements, concepts, and terminology used in the ITIL Service Lifecycle, such as the links between Lifecycle stages, processes and their contribution to IT Service Management. With this basic understanding of the ITIL framework, aspiring Project Managers learn how to enhance IT service management within any organization around the world.

On-Demand, Bootcamp or Virtual Classroom options

Access online course content, videos, exercises, discussions and chats

Pre and post course assessments

Virtual labs for hands-on experience

Live lab add-ons available

Develop real-life skills you can apply in the workplace with Live Labs

Access to over 25,000 e-books and 30,000 downloadable video tutorials

Expert mentoring and coaching to answer questions and guide your learning

Course completion certificates

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1

GREAT OPPORTUNITY

Enjoy gainful career opportunities when you train and validate your level of expertise with the ITIL Foundation certification.

2

LEARN IN-DEMAND SKILLS

Achieving an ITIL certification confirms to employers that you have relevant skills needed in today’s business environment.

3

GLOBALLY RECOGNIZED

ITIL is the global standard for aligning IT services with business needs. Earn this certification and meet the industry demand.

Course guide

Qualification: ITIL Foundation Certification: ITIL Foundation 2011 v3

Study time: Full time – four to ten days | Part time – four to six months

Vendor: UK Government

Student support: Success Advisors

Prerequisites: None

Assessment: Exam based – ITIL Foundation 2011

Resources: Internet access and email

Ideal for: IT service managers

Modules

ITIL and the service lifecycle
Service strategy fundamentals
Service strategy processes
Service design fundamentals
Service design processes
Service transition processes and policies
Introduction to service operation
Service operation
Processes
Continual service improvement

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12 months unlimited access
24×7 support from qualified experts
Global community of peers
UK Government accredited exam curriculum
Ongoing skills development and performance support

FLEXIBLE LEARNING STYLES

Our convenient delivery formats help individuals or team get the training they need. Whether it’s in a classroom, instructor led, or online, KnowledgeNet has ITIL Foundation certification training courses to match your needs and preferences while gaining real-world, relevant skills.

ON DEMAND

Self-pace learning

Prefer to learn at your own pace? Then On-demand is your perfect training solution. Our on-demand training includes access to over 1,500 IT courses designed to help you achieve your learning goals. These courses can be used to earn IT certification, increase general knowledge or as the perfect learning library for any IT team.

Over 1,500 courses in IT, Development, Software, Project Management and more
Train for over 50 IT certifications including Microsoft, Cisco and CompTIA
Pre and post course assessments
Access to over 25,000 e-books and 30,000 downloadable video tutorials
Expert mentoring and coaching to answer questions and guide your learning
Course completion certificates
Simulated labs for hands-on experience
Live labs included in yearly subscription (optional add-on for monthly subscribers)
21-day money back guarantee

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MONTHLY SUBSCRIPTION

^$129^/month

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ANNUAL SUBSCRIPTION

^$1295^/year

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Multi-license discounts available for Annual and Monthly subscriptions.

VIRTUAL CLASSROOM

Virtual-live learning

Our virtual training combines our award-winning instructors, innovative content, live labs and collaboration to ensure you get the highest quality training experience available.

Whether you’re starting your career, an experienced professional or improving your team’s general knowledge; our virtual learning combines live instructors, student collaboration, books, labs, videos and the latest learning technology.

Live instructors and students collaboration
Access course content, videos, exercises, discussions and chats
Train from the convenience of your home, office or anywhere
Develop real-life skills you can apply in the workplace with Virtual Labs
Access to over 25,000 e-books and 30,000 downloadable video tutorials
Expert mentoring and coaching to answer questions and guide your learning
Course completion certificates
21-day money back guarantee

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^$1,490

GROUP TRAINING

Receive private training for teams online and in-person

Increase your team’s efficiency in a private, coordinated professional development session at the location of your choice. Whether your team attends in a virtual classroom, on-site at your company, or wherever you like, team members will receive expert instruction and curriculum tailored to fit your training requirements. Have more complex needs? Our learning architects will work with you to pinpoint your unique specifications and quickly create a targeted, customized solution that meets your budget and schedule.

Minimize travel and increase efficiency
Receive expert, tailored content where and when you need it
Get convenience and privacy while saving money
Strengthen teams with interactive exercises
Get consistent training for multiple employees, including new hires
Train a distributed team with Connected Classroom Live
Tailor curriculum to fit your situation
Work with a single point of contact

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LIVE BOOTCAMP

Innovative traditional training

Our best in class live training fosters collaboration with peers so you gain real-world skills in a comfortable, professional learning environment. Classroom Live training locations are strategically designed to ensure you become an expert in key concepts with in-person instruction and interactions. Our subject matter experts are award-winning and use innovative content paired with hands-on labs in more than 150 locations across North America.

Training centers equipped with work stations and technology tailored for learning
Interact with expert instructors and fellow students
Results-oriented content and exercises so you’ll gain the skills you need
Pre-programmed, ready-to-go tools and technology designed for professional development
Practice what you learn in guided hands-on lab exercises