A+ Practical Application 2009: Maintaining Operating Systems (Windows 7 update)

This course is included in our On-demand training solution.


There are a variety of hardware and software resources a technician can use to troubleshoot Windows operating system issues. This course examines the commands, disk management tools, system utilities, and error messages commonly used to resolve such problems. This course is part of the preparation for the CompTIA A+ 220-702 Practical Application exam which is half of the requirement necessary to acquire the CompTIA A+ certification.

Target Audience

Individuals undertaking the A+ certification track and companies that need technical staff trained in the A+ exam track.


Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-701)

Expected Duration

180 min.

Course Objectives

Management and Troubleshooting Commands

  • use disk management commands
  • use system management commands
  • use file management commands
  • use folder management commands
  • Managing Disks

  • use the DEFRAG and NTBACKUP disk management commands
  • convert a basic disk to a dynamic disk using the Disk Management tool
  • create a mounted drive
  • System Utilities

  • recognize the functions of key administration tools
  • use Performance Monitor to monitor a system
  • use the Services console to configure services
  • set system tasks
  • Using Commands and Utilities

    Windows 7 User Account Control

  • recognize how User Account Control works
  • Differences between Windows OS Directory Structures

  • recognize key differences between Windows 2000, XP, and Vista OS directory structures
  • Resolving Startup Issues

  • recognize how to resolve common startup errors
  • Resolving Operational and System Issues

  • recognize how to resolve common operational issues
  • resolve auto-restart errors
  • recognize how to optimize system performance
  • Performance Monitoring in Windows 7

  • recognize the functions of the Windows 7 performance tools
  • Power Management in Windows 7

  • create power plans
  • Resolving Startup and Operational Issues