AMA2231 Making the Transition to Management

Newly appointed or prospective managers with less than one year of management experience who are interested in mastering basic management skills

Please contact us for information about prerequisites.

Expected Duration
2 day


Your former peers are now your direct reports. Your goal is to get the work done and increase productivity with your team. You want to set mutual goals, reward good performance, and give poor performers the needed feedback. Do you know how to be “the boss”

This basic management seminar provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how-and the confidence you want-to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.

How You Will Benefit

  • Understand your new managerial responsibilities and make a quick, effective transition to your new role
  • Establish credibility and effective work styles
  • Build alliances with peer managers
  • Master the basic management concepts of coaching, communication, motivation, delegation, and performance management
  • Practice your listening and feedback skills
  • Become an effective member of the management team


1. Adopting a Management Mindset

  • Challenges and opportunities that new managers face
  • Expectations of others: your boss, subordinates, peers, clients, etc.
  • Manager roles and responsibilities
  • Assess confidence in demonstrating management competencies
  • Determine appropriate methods to manage boss relationships

2. Develop Strategies to Build Effective Relationships

  • Identify your disc style
  • Identify styles of others
  • Contributions and challenges of different styles
  • Foundation skills for managers to communicate effectively
  • Communication approaches to flex with different styles and situations

3. Getting Work Done

  • Use a structured approach to plan and organize work
  • Management expectations in a work assignment
  • Apply methods to set priorities
  • Apply solutions to management challenges



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