AMA2261 Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

Anyone facing shifting priorities, expanding workloads, tight deadlines, organizational restructuring, multiple projects, or increased uncertainty

Prerequisite
Please contact us for information about prerequisites.

Expected Duration
2 day

Description

Learn fast, easy-to-use tools and techniques to manage unproductive confusion and disorder and transform chaos into controllable challenges. This seminar equips you with the most effective tools to plan your day and adjust to shifting priorities and demands-with less stress and greater clarity.

How You Will Benefit

  • Reduce, clarify, and eliminate chaos within your control
  • Identify, analyze, and determine priority of your workday
  • Use a daily action plan to allocate time and energy
  • Remain focused and act more decisively when priorities shift
  • Become more assertive and strategic in your communication
  • Manage interruptions and conflicts with greater ease
  • Utilize the right tools to balance and manage tough choices

Objective

1. A Look at Workplace Chaos

  • Sources of workplace chaos
  • Impact of chaos on individuals, teams, and organizations
  • Begin to develop an action plan to help you attain your top business goals by using tools to manage workplace chaos

2. Determining Priorities-The Starting Point

  • Why determining priorities is critical
  • Proactive vs. reactive work approach
  • Analyze how you spend your time
  • Negotiate to help manage your time and requests

3. Maintaining Focus on Priorities

  • Older and newer time management strategies
  • Review a selective daily action plan
  • Three cures for illusions about competing priorities
  • Tools that:
    • Educate requesters on "blind risksin their requests
    • Help requesters arrive at your door better prepared
    • Match assigned deadlines with actual estimates
    • Track interruptions

4. Assertive Communication

  • Assertive communication required to manage workplace challenge and pressure
  • Employ assertive responses no matter how manipulated or provoked you feel
  • Decline a request successfully, whether from your manager, your peers, or your customers
  • Helpful language

5. Decision Making Under Pressure

  • Risks of making decisions under pressure
  • Good decision-making considerations
  • Practice a fast focus analysis
  • Make your decision: weigh it against your "quick pick"
  • The decision guide format through a demonstration case
  • Complete the decision guide using your own case

SUBSCRIPTION COST


$1,995.00

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