Apple Certified Mac Technician (ACMT)

  • Technicians employed by an Apple Authorized Service Provider (AASP) or Self Servicing Account (SSA)
  • Anyone motivated to demonstrate their knowledge of technician-level service and support skills
  • For persons not employed by an AASP or SSA, attaining ACMT certification verifies skills and knowledge that may be sought by a prospective employer, such as an Apple Reseller or a self-servicing entity like a school system


Successful completion ofApple Service Fundamentalsis required for certification.

Expected Duration
6 day


This course enables you to become certified for troubleshooting and repairing Mac computers. Interactive discussions and hands-on exercises guide you through OS X setup, maintenance, features, and associated services. You will also learn how to troubleshoot OS X and Mac hardware and perform repairs on Mac computers. Your knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs. Training for ACMT 2016 is available to technicians who work at or wish to work at Apple-authorized service facilities.


  1. OS X Setup and Maintenance
  2. OS X File System
  3. OS X Permissions
  4. OS X User Accounts
  5. OS X Security
  6. Time Machine
  7. Connectivity
  8. Mac Troubleshooting
  9. OS X Troubleshooting Tools
  10. Troubleshooting Startup Issues
  11. Service Guides
  12. Service Diagnostics
  13. Power Management
  14. Repairing all Macs
  15. Servicing Macs



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