Avaya Aura Communication Manager Administration, Maintenance, and Troubleshooting Fast Track
- Avaya employees, partners, and customers responsible for software configuration of Avaya Communication Manager as well as its maintenance and troubleshooting
Please contact us for information about prerequisites.
This course is a fast-paced, extensive combination of the Avaya Aura Communication Manager Administration and the Avaya Aura Communication Manager Maintenance and Troubleshooting courses. It is offered as a condensed, five-day fast track version of those two courses.
This is a skills-based course designed to give you fundamental working knowledge of the Avaya Aura Communication Manager daily administration and maintenance. It may also be helpful to those on the following certification tracks:
- Avaya Certified Support Specialist (ACSS) – Avaya Aura® Communication Manager and CM Messaging – Embedded
- Avaya Certified Support Specialist (ACSS) – Avaya Aura® Call Center Elite
Communication Manager Administration
1. CM System/Servers and Platforms
2. Administration of CM
3. Managing Endpoints
4. Basic Features
5. Enhanced Features
6. Group Features
7. Maintenance and Security
8. Back Up and Restore Data Sets