Be a Better Listener

Individuals who want to develop or improve their skills for listening effectively within the workplace


Expected Duration
28 minutes

How well do you listen? Listening is rarely a hot topic in workplace training, yet the most successful people are almost always trained, excellent listeners. They have mastered a number of discrete skills and are capable of deploying this skillset creatively and adaptively to unique situations to ensure workplace excellence. In this course, you’ll review the core of that skillset. You’ll come to understand why you should focus on improving your ability to listen and debunk misperceptions surrounding the skill. And finally, you’ll begin to explore the skills to hone your listening, including how to give yourself a pop-quiz at the end of a conversation.


How to Improve the Way You Listen

  • identify the benefits of effective listening
  • identify the common misperceptions about listening
  • recognize how to apply foundational behaviors that support effective listening
  • use the appropriate pop-quiz techniques in a given scenario
  • apply the basics of improved listening




    Multi-license discounts available for Annual and Monthly subscriptions.