Become a Great Listener

Individuals who want to improve their interpersonal communication skills.


Expected Duration
24 minutes

When communicating, the response from the communication recipient is as important as the message that’s given. When you’re on the receiving end of a communication, you have the responsibility to be receptive and understand what was intended. This requires two essential skills: listening and questioning. In this course, you’ll work on sharpening those skills, as well as getting yourself in the right receptive mind-set for communicating.


Become a Great Listener

  • recognize how adopting a receptive mindset can improve your interpersonal communications
  • recognize behaviors that indicate receptivity to a communication
  • recognize the traits of different types of listeners
  • recognize examples of effective listening skills being applied in interpersonal communications
  • recognize examples of effective questions that are used to clarify messages or get more information
  • be receptive to communications by being a good listener




    Multi-license discounts available for Annual and Monthly subscriptions.