Business Management and Strategy: HR Functions and Roles

Human resource professionals who are preparing for the Human Resource Certification Institute’s (HRCI) Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification exam

Please contact us for information about prerequisites.

Expected Duration
60 minutes

This course examines many of the key functions and roles HR professionals play in an organization. Key management functions for HR managers, similar to business managers in other functional areas, include planning, organizing, directing, and controlling various strategic and operational activities in their area. HR professionals play an important role in developing and executing strategies for managing organizational change. HR professionals also establish strategic relationships with key individuals within and outside the organization to facilitate organizational decision-making and to achieve organization’s objectives. Finally, HR professionals participate in enterprise risk management to ensure that organization’s risks are identified, analyzed, handled effectively, and monitored on a regular basis.
This course helps prepare individuals for the Human Resource Certification Institute’s (HRCI) PHR and SPHR certification examinations.


HR Functions and Roles

  • recognize activities involved in the planning function of management
  • identify activities involved in the organizing function of management
  • identify key elements of the directing function of management
  • identify steps in the controlling function of management
  • identify the key principles of change management
  • identify activities performed in each phase of the change management process
  • describe HR’s role in organizational change management
  • describe the general activities HR undertakes to collaborate with its internal partners
  • identify examples of activities HR undertakes to collaborate with specific functions of an organization
  • identify the key areas of corporate responsibility in which HR builds alliances with external stakeholders
  • identify the phases organizations experience in their efforts to partner with the community
  • identify examples of specific organizational risks
  • describe steps in the risk management process




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