Cisco CAPPS 8.0: Cisco Unity Express Users and Auto Attendant
Individuals seeking to obtain effective skills at integrating the new Unified Communications Applications. Individuals wishing to obtain the Cisco Certified Network Professional CCNP Voice Certification designation. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have completed 640-461 Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0.
Please contact us for information about prerequisites.
In a Cisco Unity Express environment, voice-mail users are added to the Cisco Unity Express system and assigned at least one mailbox. Each user account is configured with different characteristics; such as being configured to notify a cell phone when an urgent voice-mail message arrives. This course describes how to manage Cisco Unity Express user accounts.
This course also introduces the Cisco Unity Express Auto Attendant. Many businesses require an automated system for processing inbound calls. This type of service is referred to as an automatic attendant. This course describes the Cisco Unity Express Auto-Attendant application.
Configuring Cisco Unity Express Users
Cisco Unity Express Auto Attendant