Cisco CAPPS 8.0: Understanding Cisco Unified Presence Implementation

Individuals seeking to obtain effective skills at integrating the new Unified Communications Applications. Individuals wishing to obtain the Cisco Certified Network Professional CCNP Voice Certification designation. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have completed 640-461 Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0.

Please contact us for information about prerequisites.

Expected Duration
120 minutes

This course introduces Cisco Unified Presence by presenting the different administration menus and providing an overview of the Cisco Unified Presence features. Cisco Unified Personal Communicator features are also briefly discussed.
This course also describes the Cisco Unified Presence architecture, protocols, and interfaces. Native presence in Cisco Unified Communications Manager is presented and the different Cisco Unified Presence approaches are described. Cisco Unified Presence can be configured to peer with another Cisco Unified Presence cluster in the same domain or can be federated with Cisco Unified Presence clusters in a different domain. Enterprise instant messaging that is implemented with the Jabber framework allows persistent chat, message archiving, and compliance server integration. Finally, some Cisco Unified Presence single and multisite deployments are presented.


Communication between Cisco Unified Presence Components

  • identify the key components of Cisco Unified Communications Presence
  • match applications that interface with Cisco Unified Presence to their benefits
  • Cisco Unified Presence Components and Flows

  • match the characteristics of Cisco Unified Personal Communicator as either deskphone mode or softphone mode
  • recognize features of Cisco Unified Presence cluster
  • describe Cisco Unified Communications Manager Presence Groups
  • describe the preparation required before implementing a federated deployment
  • describe Jabber XCP
  • recognize a design for a single Cisco Unified Communications Manager cluster requiring Cisco Unified Presence for a given scenario




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