Cisco CIPT1 8.0: Cisco Unified Communications Manager Single-Site On-Net Calling

This course is included in our On-demand training solution.


An important task in implementing and supporting a Cisco Unified Communications deployment is managing the end-user devices, or endpoints. The ability to distinguish between various Cisco Unified Communications end-user devices that you may encounter during the course of deploying and administering a Cisco Unified Communications network is essential. In addition, understanding the boot and registration communication between a Cisco IP phone and Cisco Unified Communications Manager (CUCM) is important for understanding normal voice network operations and for troubleshooting purposes. Adding, updating, and deleting phones are equally significant functions in the day-to-day activities of a CUCM Administrator and CUCM provides various tools to accomplish these tasks.
This course describes the CUCM-supported endpoints, their characteristics, protocol, and feature support. The module also describes how Cisco Catalyst switches can provide power to endpoints and support VLAN separation for voice and data traffic. The course also explains how to implement Cisco IP and third-party phones using the different protocols. How to implement Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP) phones—Cisco and third-party phones—in CUCM (manually, using autoregistration, and with Cisco Unified Communications Manager Bulk Administration Tool [BAT]) is also covered.

Target Audience

Anyone wishing to obtain the Cisco Certified Network Professional CCNP Voice designation that validates the skills and knowledge required in order to create a voice solution that is transparent, scalable, and manageable. Established IT professionals with a good understanding of networking and Cisco technology, the basics of digital interfaces, PSTN, and VoIP, fundamental knowledge of converged voice and data networks, and the ability to configure Cisco IOS gateways with traditional and VoIP call legs. Candidates who have completed the Cisco Certified Network Associate Voice (CCNA Voice) Certification which is obtained by completing the Introducing Cisco Voice and Unified Communications Administration 640-461 (ICOMM) v8.0 exam.


Expected Duration

120 min.

Course Objectives

The Cisco IP Phone Boot Process

  • recognize the boot sequence of Cisco IP phones
  • H.323 Endpoint and SIP IP Phone Support

  • recognize Cisco Unified Communications Manager support for H.323 endpoints
  • recognize how to add a third-party SIP IP phones to Cisco Unified Communications Manager
  • Endpoint Configuration Tools and Elements

  • recognize how to enable endpoint configuration elements
  • IP Phone Templates and Profiles

  • match the phone templates and profiles to the settings you can configure
  • Autoregistration

  • sequence the steps in the autoregistration process
  • recognize how autoregistration is enabled for automatic insertion of new phones to the Cisco Unified Communications Manager configuration database
  • Cisco Unified Communications Manager BAT Tool

  • recognize how Cisco Unified Communications Manager Auto-Register Phone Tool can be used to add IP phones
  • recognize how Cisco Unified Communications Manager BAT is used to add phones to Cisco Unified Communications Manager
  • Adding IP Phones Manually

  • recognize how to manually add phones to Cisco Unified Communications Manager
  • Manually Adding an IP Phone

  • manually add IP phones to Cisco Unified Communications Manager by using Cisco Unified Communications Manager BAT and autoregistration