Cisco CIPT2 6.0: Features and Applications for Multisite Deployments

This course is included in our On-demand training solution.


The use of Cisco Unified Survivable Remote Site Telephony (SRST) is very common in multisite environments. At smaller branches, incoming public switched telephone network (PSTN) calls often don’t use direct inward dialing (DID), but are placed to a PSTN number that is then terminated at an attendant who transfers the call to the appropriate user. In SRST mode, calls received on such a remote site gateway cannot be routed to an attendant located at the main site. Cisco provides its customers with an automated attendant Tool Command Language (Tcl) script that can be run on an SRST gateway. It allows calls to be transferred by an interactive voice response (IVR) application. This course describes the features and applications used in multisite deployments, including Tcl and Voice Extensible Markup Language (VoiceXML) applications, and how to implement them in Cisco IOS routers to provide services such as auto-attendant or automatic call distribution functions. The course also explores Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, and how their implementation provides mobile and roaming users with the freedom to roam and still be reachable by their own extensions, no matter where they are or what device they use. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-456 CIPT2. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Target Audience

The primary audience for this learning path will be a range of established IT professionals. They will have a thorough understanding of network and Cisco technology basics, and so good computer literacy along with a solid technical acumen can be assumed; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.


Working knowledge of converged voice and data networks; working knowledge of MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways; ability to configure and operate Cisco routers and switches; ability to configure and operate Cisco Unified Communications manager in a single site environment; Cisco ICND1 v1.0, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, Cisco Voice Over IP (CVOICE) v6.0, and CIPT1 v6.0.

Expected Duration

150 min.

Course Objectives

Implementing Call Applications

  • identify the scope and capabilities of call application support in Cisco IOS.
  • recognize the steps for configuring a call application provided by Cisco.
  • Device Mobility Overview and Operation

  • identify the benefits and features of Device Mobility.
  • identify the ways in which configuration parameters and elements are set up for Device Mobility.
  • Device Mobility Implementation

  • identify the considerations when implementing Device Mobility.
  • recognize the steps for configuring Device Mobility.
  • Enabling the Device Mobility Feature

    Cisco Extension Mobility Overview

  • identify ways that Extension Mobility resolves issues to do with users roaming between sites.
  • Cisco Extension Mobility Implementation

  • identify the relationships between Extension Mobility configuration elements, and recognize how extension mobility operates.
  • recognize the steps for configuring Extension Mobility.
  • Cisco Unified Mobility Overview

  • recognize the features of Cisco Unified Mobility and its call flows.
  • identify the components of Cisco Unified Mobility, including its configuration elements.
  • Cisco Unified Mobility Implementation

  • identify the steps for configuring Cisco Unified Mobility.
  • identify the steps for configuring Mobility Voice Access Service.