Cisco CIPT2 6.0: Multisite Deployments

This course is included in our On-demand training solution.


Multisite Cisco Unified Communications Manager deployments require special considerations that are not necessary in single-site deployments. To successfully deploy a multisite Cisco Unified Communications Manager solution, you need to understand potential deployment issues, and their solutions. This course explains the potential issues and solutions in a multisite Cisco Unified Communications Manager deployment, including selective public switched telephone network (PSTN) access and PSTN backup. This course also describes how to implement a dial plan to support inbound and outbound PSTN dialing, site-code dialing, and Tail-End Hop-Off (TEHO) by describing dial plan elements and their configuration. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-456 CIPT2. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Target Audience

The primary audience for this learning path will be a range of established IT professionals. They will have a thorough understanding of network and Cisco technology basics, and so good computer literacy along with a solid technical acumen can be assumed; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.


Working knowledge of converged voice and data networks; working knowledge of MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways; ability to configure and operate Cisco routers and switches; ability to configure and operate Cisco Unified Communications manager in a single site environment; Cisco ICND1 v1.0, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, Cisco Voice Over IP (CVOICE) v6.0, and CIPT1 v6.0.

Expected Duration

120 min.

Course Objectives

An Overview of Multisite Deployment Issues

  • identify the issues that can arise when deploying Cisco Unified Communications Manager in a multisite environment.
  • Multisite Deployment Issues

  • identify the quality, bandwidth, and availability issues that can affect your multisite deployment.
  • recognize the ways in which your multisite deployment can be affected by issues to do with dial plans, numbering plans, PSTN costs, and NAT security.
  • Improving the Quality of Voice Calls

  • identify the advantages of QoS in improving the quality of voice calls.
  • Conserving Bandwidth on the IP WAN

  • recognize the methods for conserving bandwidth on the IP WAN.
  • identify the ways in which multicast MOH from branch router flash can be used to reduce bandwidth.
  • Resolving Availability and Dial Plan Issues

  • identify the options for improving availability in a multisite deployment.
  • recognize the methods for resolving dial plan issues in multisite deployments.
  • Implementing Multisite Connections

  • identify the available connection options for multisite deployments of Cisco Unified Communications Manager.
  • identify the steps for implementing different kinds of gateways in Cisco Unified Communications Manager.
  • Configuring Multisite Connections

    Implementing Multisite Dial Plans

  • identify the dial plan requirements for different types of multisite deployments.
  • recognize the steps for implementing PSTN access and backup.