Cisco ICOMM 8.0: Call Flows in CUC Systems

This course is included in our On-demand training solution.

Overview

IP telephony networks require seamless integration with the public switched telephone network (PSTN). With multiple call paths available, network administrators need to have an in-depth understanding of call routing in order to control the path that is taken for a particular call, and of course, to control call costs. A telephony class of service (CoS) implementation means that not all users can access all call routing table entries. The result is that for a specific calling device or line, some destinations are permitted while others are not.
This lesson describes an overview of call flows as well as the configuration components that impact call legs in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. The concept of calling privileges and how they can be implemented on Cisco Unified Communications Manager Express routers using class of restriction (COR) is also discussed.

Target Audience

Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

Prerequisites

Expected Duration

150 min.

Course Objectives

CUC Manager Call Flows and Call Legs

  • identify the key characteristics of Cisco Unified Communications Manager call flows and call legs
  • AAR Call Flow

  • identify the features of call flow for automated alternate routing
  • CUC Manager Express Call Flows and Call Legs

  • identify how Cisco Unified Communications Manager Express call flows and call legs use dial peers
  • Configuring Dial Peers

  • configure dial peers that enable outbound PSTN calls from a branch site
  • Cisco Unified Communications Manager CoS

  • recognize the considerations involved in implementing CoS
  • Cisco Unified Communications Manager Call Routing Logic

  • identify key call routing considerations in Cisco Unified Communications Manager
  • Hunt Groups, Line Groups and CAC

  • recognize call coverage considerations in Cisco Unified Communications Manager
  • CUC Manager Express COR

  • configure Cisco Unified Communications Manager Express COR
  • CUC Manager Express Call Routing

  • identify the call routing considerations in Cisco Unified Communications Manager Express
  • SUBSCRIPTION COST



     

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