Cisco ICOMM 8.0: Enablement of Cisco Unity Connection and Voice Mailbox Options

Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

Please contact us for information about prerequisites.

Expected Duration
120 minutes

Cisco Unity Connection allows the addition of users in an efficient manner as well as proactive user mailbox maintenance. It also provides methods for enhancing the telephone user interface (TUI) experience for users.
This course describes the integration of Cisco Unity Connection with Cisco Unified Communications Manager via different protocols. Among the topics covered are the user template creation process and migration, user parameters and settings, and Lightweight Directory Access Protocol (LDAP) import mechanism for users. Voice mailbox configuration and management is also covered.


Understanding Cisco Unity Connection

  • describe the features of Cisco Unity Connection system within a Cisco Unified Communications solution
  • identify the main Cisco Unity Connection system-level features and capabilities
  • configure authentication rules
  • End User and Voice Mailbox Configuration

  • determine what happens when changes occur in user parameter settings at different levels
  • specify the parameters need to be set when creating a new user in Cisco Unity Connection
  • End User and Voice Mailbox Implementation Options

  • configure Cisco Unity Connection end user templates
  • manage phone menu and playback message settings
  • identify how to manually configure Cisco Unity Connection end users
  • identify considerations when importing Cisco Unity Connection end users
  • identify the options available when managing Cisco Unity Connection message storage
  • create a user template and apply it to a newly created user in the Cisco Unity Connection system




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