Cisco ICOMM 8.0: Endpoint and User Administration

Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

Prerequisite
Please contact us for information about prerequisites.

Expected Duration
240 minutes

Description
In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each device—such as an IP phone—is defined as a separate endpoint. Each physical IP phone has a number of lines available, depending on the phone type, which may be configured with a directory number.
This course focuses on endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. Topics will cover the characteristics of endpoints, the necessary parameters to add an IP phone and directory number in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will explain the differences between end users and application users and how to implement end users in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will also discuss the corporate directory content that is generated by manual end-user configuration or Lightweight Directory Access Protocol (LDAP) synchronization.

Objective

Endpoint Attributes and Configuration Requirements

  • describe the Cisco Unified Communications Manager network components used for IP phone registration
  • describe the network services involved in IP phone registration
  • identify the steps involved in the IP phone start up process
  • describe the IP phone registration process
  • identify the IP phone configuration requirements for Cisco Unified Communications Manager
  • configure a branch router as a DHCP server for IP Phones
  • Understanding Endpoint Implementation Options

  • identify the basic configuration elements common to endpoints in Cisco Unified Communications Manager
  • identify the implementation tools used by Cisco Unified Communications Manager for implementing IP phones
  • identify the characteristics of the auto-registration feature for assigning extension numbers to new IP phones
  • identify Cisco Unified Communications Manager BAT components
  • identify the features of the Cisco Configuration Professional view menu
  • add IP phones manually to Cisco Unified Communications Manager by using Cisco Unified Communications Manager BAT and autoregistration
  • End-User Configuration and Implementation Options

  • differentiate between end user and application user accounts in Cisco Unified Communications Manager
  • match end-user access levels in Cisco Unified Communications Manager Express to their descriptions
  • sequence the steps to synchronize users accounts
  • identify the key characteristics of the different stages in the LDAP Synchronization Configuration procedure
  • MONTHLY SUBSCRIPTION

    $129/month
     

    ANNUAL SUBSCRIPTION

    $1295/year

    Multi-license discounts available for Annual and Monthly subscriptions.