Cisco IIUC 1.0: VoIP Fundamentals II

This course is included in our On-demand training solution.


It is important for administrators to have a good understanding of the best practices regarding network services and the proper configuration for a Cisco Unified Communications (CUC) deployment. In order to place calls and accept calls from the public switched telephone network (PSTN), a connection to the PSTN through either a traditional telephony circuit or an Internet telephony service provider (ITSP) must exist. This course explains how to configure network services, including voice VLANs, DHCP, Network Time Protocol (NTP), and Power over Ethernet (PoE) to support CUC. In addition, the course describes the components that are necessary to connect a VoIP system to a service provider network. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Target Audience

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification


The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Expected Duration

90 min.

Course Objectives

Voice VLANs and DHCP

  • recognize how to configure voice VLANs on a Cisco Catalyst switch
  • recognize how to configure DHCP services for CUC deployment
  • IP Phone Support

  • recognize how to configure NTP, IEEE 802.3af, and Cisco PoE
  • recognize how Cisco IP phones operate within a switched network
  • Configuring Voice and Data VLANs

    Gateways, Voice Ports, Call Legs, and Dial Peers

  • recognize the function of the components needed to connect a VoIP system to a service provider network
  • Configuring Dial Peers

  • recognize how to configure POTS dial peers
  • recognize how to configure VoIP dial peers
  • Matching Dial Peers and ITSP Connection

  • recognize how dial peer matching functions
  • Configuring POTS and VoIP Dial Peers