Cisco IP SoftPhone, IP Communicator, and Extension Mobility

This course is included in our On-demand training solution.


To explain how to configure the Cisco IP Softphone, IP Communicator, and extension mobility features

Target Audience

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)


CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Expected Duration

190 min.

Course Objectives

Cisco IP SoftPhone, IP Communicator, and Extension Mobility

  • identify Cisco IP SoftPhone features, components, and deployment considerations.
  • configure Cisco CallManager for Cisco IP SoftPhone use.
  • install and configure the Cisco IP SoftPhone client.
  • configure a Cisco IP SoftPhone.
  • identify the principal characteristics and features of Cisco IP Communicator and compare it with Cisco IP SoftPhone.
  • configure Cisco CallManager for Cisco IP Communicator and run the Cisco IP Communicator Administration Tool.
  • install Cisco IP Communicator and perform post-installation tasks.
  • configure Cisco IP Communicator in a given scenario.
  • identify the characteristics of the Extension Mobility feature.
  • configure Extension Mobility in Cisco CallManager.
  • configure the Extension Mobility service.