Cisco TSHOOT 1.0: Planning Maintenance for Complex Networks

This course is included in our On-demand training solution.


Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of reputation, or even direct loss of revenue. To maximize the availability of the network, while at the same time controlling the associated costs, it is important to plan network maintenance processes and procedures carefully.
In this course, the tasks that network engineers perform for maintaining large and complex networks are identified. The methodologies, models, and processes that help structure these tasks will be evaluated. In addition, organizational aspects, tools, and resources that engineers could use to execute these tasks more efficiently are also discussed.

Target Audience

The audience profile for SkillSoft’s TSHOOT 1.0: Troubleshooting and Maintaining Cisco IP Networks training will be established IT professionals. They should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. In addition to 640-802 Cisco Certified Network Associate certification, it is recommended that they have practical experience in installing, operating, and maintaining Cisco routers and switches in an enterprise environment.


Expected Duration

90 min.

Course Objectives

Applying Maintenance Methodologies

  • recognize commonly practiced network maintenance models and methodologies
  • Network Maintenance Tasks and Change Control

  • recognize the benefits of network maintenance planning
  • Documentation, Recovery, Monitoring, and Performance

  • recognize the importance of network documentation
  • recover from device failures in a network
  • Backup and Restore Services

  • identify the importance of backup and restore services in network maintenance
  • Time Services, Logging, and Web-based Tools

  • implement time and logging services and use web-based tools for network maintenance
  • Supporting Network Maintenance Processes

  • recognize the processes involved in supporting network maintenance
  • Configuring Network Maintenance Support Services

  • configure network maintenance support services