Cisco TSHOOT 2.0: Troubleshooting IPv4 and IPv6 Addressing and Routing

Professionals who work in complex network environments desiring the skills they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The TSHOOT learning path will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the learning path, you should have increased your skill level and developed a set of best practices that are based on your own experience that you can take back to your organization.


Expected Duration
139 minutes

When troubleshooting IP addressing and routing issues, you might need to determine a client’s IPv4, IPv6, and MAC addresses. The method of obtaining this addressing varies with operating system. There are a number of ways in which to assign IP addresses to devices throughout the network as well as numerous ways to verify an address depending on issue at hand. This course describes the ways in which to assign IPv4 and IPv6 addresses to various hosts as well as how to troubleshoot the various IP address assignment methods. Troubleshooting IPv4 and IPv6 basic routing is also covered.



  • start the course
  • verify a client’s address
  • identify the commands used to verify router addressing
  • identify methods to validate hosts
  • identify the different address assignment methods you may be required to troubleshoot

Address Assignment Issues

  • troubleshoot a static IPv4 address assignment issue
  • troubleshoot a DHCPv4 address assignment issue
  • troubleshoot a DHCPv4 address assignment issue on a switch
  • troubleshoot a static IPv6 address assignment issue
  • troubleshoot a static SLAAC assignment issue
  • troubleshoot a stateless DHCPv6 assignment issue
  • troubleshoot a stateful DHCPv6 assignment issue
  • identify the use of the ping and traceroute commands
  • verify connectivity using ping
  • analyze an extended ping output
  • analyze traceroute output
  • describe the different traceroute codes
  • identify commands that can be used to troubleshoot IPv4 and IPv6 addressing on devices

Troubleshooting Static Routing Issues

  • identify issues that can arise with static routing
  • troubleshoot a proxy ARP issue
  • identify static IPv6 routing issues
  • troubleshoot a multiple source issue

Practice: Troubleshooting IP Addressing

  • troubleshoot IPv6 addressing





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