Cloud Services Planning and Design

Individuals responsible for the design, development, and implementation of a cloud strategy and cloud services within their organization, including:

  • Architects
  • Designers
  • Consultants
  • IT and operations managers
  • Service management teams
  • Cloud administrators
  • Line of business (LOB) technical managers


  • Five or more years of design experience in compute, network, and storage, including the design of virtualized infrastructures in support of key cloud attributes
  • Understanding of cloud delivery and service models, as well as the services lifecycle
  • EMC Information Storage and Management (EMCISA)
  • EMC Cloud Infrastructure and Services (EMCCIS)
  • VMware Certified Professional (VMCP)
  • Cisco Certified Network Associate (CCNA)

Expected Duration
5 day


This expert-level course provides you with the knowledge and skills necessary to plan and design for robust cloud services in a cloud and IT-as-a-Service (ITaaS) environment. Building on the skills acquired in the Cloud Infrastructure Planning and Design course, this course focuses on governance, organizational, financial, and technology aspects as well as the management and operation of cloud services. Through lecture, discussions, case studies, design examples, and a series of interactive labs, you will learn how to design solutions that transform business operations and cloud environments to support a cloud services model. The course is applicable to enterprise, service provider, and existing data center operations considering cloud and cloud services. This course focuses on core concepts, principals, and technologies rather than specific products. To provide context, the course includes EMC-specific examples and case studies.


1. Understanding IT Transformation and Cloud Services

2. Technology Planning for Cloud Services

3. Governance Planning for Cloud Services

4. Financial Planning for Cloud Services

5. Organizational Planning for Cloud Services

6. Services Creation and Management

7. Cloud Services Trends and Futures

8. Planning and Design Review



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