CompTIA Mobility+ MB0-001: Troubleshooting 2

This course is included in our On-demand training solution.

Overview

Two areas that make mobile devices unique are their connectivity capabilities and requirements, and the unique security challenges they pose. This course takes systematic troubleshooting methods and applies them to these two areas of mobile computing to attempt to solve OTA connectivity and security issues. This course is one of a series of courses that cover the objectives for CompTIA Mobility+ (MB0-001).

Target Audience

IT support personnel, mobility architects, network and security administrators, and anyone looking to gain technical skills for managing mobile devices

Prerequisites

None

Expected Duration

30 min.

Course Objectives

Course Introduction

Troubleshooting Latency Issues

  • describe the process for troubleshooting mobile device network latency issues
  • Troubleshooting Cellular Signal Issues

  • describe the process for troubleshooting mobile device cellular signal issues
  • Troubleshooting Cellular Roaming Issues

  • describe the process for troubleshooting mobile device roaming issues
  • Troubleshooting Cellular Activation Issues

  • describe the process for troubleshooting mobile device cellular activation issues
  • Troubleshooting Mobile VPN Issues

  • describe the process for troubleshooting mobile VPN issues
  • Troubleshooting Mobile Certificate Issues

  • describe the process for troubleshooting mobile certificate issues
  • Troubleshooting Mobile APN Issues

  • describe the process for troubleshooting mobile APN issues
  • Troubleshooting Mobile Network Saturation Issues

  • describe the process for troubleshooting mobile device network saturation issues
  • Troubleshooting Authentication Failure Issues

  • describe the process for troubleshooting issues associated with failed authentication
  • Troubleshooting Firewall Misconfiguration Issues

  • describe the process for troubleshooting issues associated with misconfiguration
  • Troubleshooting False Positives

  • describe the process for troubleshooting issues associated with false positives
  • Troubleshooting Non-Expiring Password Issues

  • describe the process for troubleshooting issues associated with passwords
  • Troubleshooting Content Filtering Issues

  • describe the process for troubleshooting issues associated with content filtering
  • Exercise: Identifying Connectivity and Security Issues

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