Configuring Cisco CallManager Applications

This course is included in our On-demand training solution.

Overview

To install and configure the Cisco CallManager Attendant Console on the server and client-side and configure the Cisco IP Manager Assistant (IPMA) for a manager and an assistant user.

Target Audience

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Prerequisites

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Expected Duration

160 min.

Course Objectives

Configuring Cisco CallManager Applications

  • identify the principal components and administrative features of the Cisco CallManager Attendant Console and recognize how it operates in an IP Telephony network.
  • recognize how to configure the Cisco CallManager server to support the CallManager Attendant Console.
  • recognize how to install and configure the Cisco CallManager Attendant Console on a client and identify its administrative features.
  • configure a Cisco CallManager server so it can support Cisco CallManager Attendant Console, in a given scenario.
  • install and configure the Cisco CallManager Attendant Console, for a given scenario.
  • identify the features of Cisco IPMA and distinguish between its two modes.
  • recognize how to configure the Cisco IP Manager Assistant (IPMA) for shared-line support and identify the features of the Manager Configuration window and Assistant Console.
  • configure the Cisco IP Manager Assistant (IPMA), in a given scenario.
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