DCOS – Data Center Operations Specialist

  • Network professionals
  • Storage professionals
  • System engineers
  • Telecom professionals
  • Electrical professionals
  • Mechanical professionals
  • Civil engineers
  • Architects
  • Software and application specialists
  • Virtualization professionals
  • Cabling professionals
  • IT security professionals
  • Physical security professionals
  • Sales professionals
  • Marketing professionals
  • Finance managers
  • HR professionals
  • CXOs

Prerequisite
Please contact us for information about prerequisites.

Expected Duration
3 day

Description

This course focuses on best practices to be applied, and mechanisms and methodologies to enhance the long-run objectives as well as the daily operations of data centers. You will learn how to streamline processes and increase efficiency and productivity while maintaining high availability. The core concepts are based on demonstrated principles, which are optimized from lessons learned from data center front-runners such as consultants, managed service providers, and data center owners across varied industries.

Objective

1. Compliance

  • Data Center Assessment
  • Data Center Audit
  • Data Center Certification
  • Data Center Certification Types
  • Data Center Standards, Frameworks, BPs

2. Quality Systems

  • Quality Assurance
  • Quality Control
  • Quality Improvement

3. Business Continuity

  • Data Center Risk Factors
  • Business Continuity Management
  • Business Continuity Planning
  • RPO
  • RTO
  • Disaster Recovery Planning

4. Data Center Organizational Structure

  • Data Center Stakeholders
  • Open Process Framework
  • Data Center Operations Management Team
    • Data Center Business Manager
    • Data Center Topology Manager
    • Data Center Operations Manager
    • Data Center Node Operations Manager
    • Data Center Node Manager
    • Data Center SFI Manager
    • Data Center ITI Manager
    • Data Center Floor Manager
    • Data Center Site Manager
    • Data Center NOC Manager
    • Data Center S&S Manager
  • Relationships, Duties and Limitations

5. Human Resources

  • Principals of Data Center HR
  • People as Assets
  • People as People
  • Job Description
  • Recruitment
  • Benefits and Compensation
  • Orientation and Training
  • Performance and Evaluation
  • Retention Plan
  • Dismissal
  • Job Rotation
  • Skills Redundancy Plan
  • Data Center HR Challenges

6. Data Center Management

  • Cost Management
  • Asset Management
  • Equipment Lifecycle Management
  • Buy or Lease Evaluations
  • Warranties
  • Vendor Management
  • RAS, RFP, RFI, RFT, RFQ, IFB
  • Crises Management

7. Data Center Service Availability

  • SLAs
  • OLAs
  • SLRs
  • OLRs

8. Data Center Efficiency

  • Green Initiatives
  • KPIs
  • OPEX Monitoring
  • DCIE, SEER, EER, COP, SPF
  • EUE and PUE v2
  • PUE Loopholes
  • Advanced PUE Concepts
  • Enhanced Cooling Efficiency
  • Increased Power Efficiency
  • Applied Virtualization
  • Utility Computing

9. Data Center Day-to-Day Operation

  • Data Center Policies and Procedures
  • Data Center SOPs
  • Data Center Checklists
  • Data Center WOs
  • Data Center SOWs
  • Data Center PTWs
  • Data Center Floor Management
  • Data Center Inventory Management
  • Commissioning and Decommissioning
  • Labeling Matrix and Methods
  • Business Office Management
  • Documentation Management
  • Data Center Micro Cleaning
  • Data Center Pest Control
  • Facilities Management
  • Computational Fluid Dynamics
  • Real-Time Monitoring
  • Thermal Imaging
  • Cooling System Maintenance Regime
  • Fire Protection Systems Management
  • Electrical Systems Maintenance Regime
  • Generator Testing
  • UPS Management and Testing
  • ITI Operations Management
  • ITSM, ITIL v.3
  • Loading Dock
  • Shipping and Receiving Area
  • Staging Area
  • VTS and Burn-In

10. Data Center Capacity Management

  • Capacity Management Concepts
  • Cost-Value-Efficiency Analysis
  • ABC
  • Capacity Management Activities
  • Capacity Management Process
  • ETL
  • Facility Capacities and Load
  • Structural Capacities and Load
  • Telecom Capacities and Load
  • IT Capacities and Load
  • Capacity Benchmarking
  • Capacity Trending
  • Capacity Modeling
  • Capacity Analytics
  • Capacity Planning Tools

11. Data Center Monitoring & Management

  • M&M Goals
  • Monitoring and Management Systems
  • Environment Monitoring System (EMS)
  • Electrical Power Management System (EPMS)
  • Building Management System (BMS)
  • Network Management System (NMS)
  • Data Center Infrastructure Management (DCIM)
  • Business Service Management (BSM)
  • M&M Reporting and Analytics
  • Support and Help Desk

12. Data Center Safety and Security Management

  • Safety Priorities and Plans
  • Emergency Types and Plans
  • Security Controls and Management
  • Visitor Types and Access
  • Penetration Testing and Techniques

13. Data Center Maintenance and Repair

  • Data Center Maintenance Regimes
  • Data Center Maintenance Grades
  • Maintenance Scope, Budget, Skillsets, and Impact
  • Maintenance Contracts
  • MTBF and TTR

SUBSCRIPTION COST


$3,499.00

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