Delivering Feedback

Anyone who wants to develop or refine their skills for providing and receiving feedback and criticism


Expected Duration
23 minutes

Giving feedback doesn’t have to be terrifying, but you do need to prepare. Get your motives, your purpose, and your plan in place before you open your mouth – and know what you’ll do if it doesn’t go well. In this course, you’ll learn how decide whether feedback is appropriate or not, where it’s appropriate, and how to ensure it makes a positive contribution to the development of the individual, the team, and the organization as a whole. You’ll also get some tips on how to handle situations where someone reacts badly to your feedback.


You Can Deliver Effective Feedback

  • assess the preparation of a manager who is delivering feedback, based on the result
  • decide whether feedback is appropriate in a scenario
  • evaluate a feedback session
  • manage negative reactions to feedback
  • deliver feedback in an effective and positive manner




    Multi-license discounts available for Annual and Monthly subscriptions.