Documentation and Criteria Used for Business Analysis

Employees at any level who wish to develop and refine their business analysis skills or who are preparing to write the Certified Business Analysis Professional™ (CBAP®) certification exam


Expected Duration
69 minutes

Business analysts must develop a repository of common language to facilitate communication and strategically align activities and goals. In this course, you’ll learn about a number of business analysis techniques included in the categories of documentation, business and user cases, and setting metrics and criteria as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) v3 by the International Institute of Business Analysis (IIBA®). This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.


Glossaries and Rules

  • identify the elements in a data dictionary
  • recognize the limitations of concept modeling
  • distinguish between definitional rules and behavioral rules
  • recognize how to apply glossaries and rules in business analysis

Business and Use Cases

  • recognize steps in the business case creation process
  • describe business capability analysis strengths and limitations
  • describe the elements of use cases and scenarios
  • describe the elements of sequence diagrams
  • recognize considerations in employing user stories
  • recognize the attributes of business and use cases

Metrics and Criteria

  • recognize considerations for using metrics and KPIs
  • differentiate between strengths of acceptance and evaluation criteria
  • recognize the limitations of using nonfunctional requirements analysis
  • recognize considerations for using metrics and criteria in business analysis





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