Excelling at Facilitation

Project Management Professional (PMP)-certified project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project sponsors, and project team members who want to continue to develop their skills and renew their PMP certification.

Please contact us for information about prerequisites.

Expected Duration
1 day


We’ve all experienced a meeting that seemed to drag on and on with nothing accomplished. This short course will teach you how to improve your meeting facilitation skills so your team doesn’t have to sit through another one.

Your skill at leading and managing project team meetings is critical to keeping your team focused and accomplishing its goals. From determining when and if a meeting is needed to documenting an agenda and minutes, every step of the meeting plan is explored so you can become more comfortable leading and managing.

Virtual short courses do not include materials or headsets.

PMP is a registered mark of the Project Management Institute, Inc.


1. Organizing Effective Meetings

2. Pre-Planning Meeting Details

  • Why have a meeting
  • Who should participate
  • When should you have it
  • Where should you have it
  • How is it organized

3. Preparation

  • Agenda considerations
  • Handouts

4. Process Management

  • Good facilitation behaviors
  • Remote meeting facilitation

5. Follow-up

6. Powerful presentations

  • Difference between facilitation and presentation
  • Presentation best practices

7. Dealing with Difficult People

8. Dealing with Conflict



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