Getting Started with Outlook 2010

A broad range of business users

Please contact us for information about prerequisites.

Expected Duration
60 minutes

Outlook 2010 is the latest release of Microsoft’s primary messaging client. Outlook provides all of the tools necessary to manage e-mail, scheduling , tasks, and communication. The Outlook 2010 interface has been updated and now uses the ribbon instead of menus, which makes it easier to locate the commands you need. This course addresses the basic features and functionality of Outlook 2010, including an introduction to the redesigned interface, how to create e-mail messages, and view and reply to incoming e-mails.


The Outlook Interface and E-mail Basics

  • distinguish the main elements of Mail view and their functions
  • recognize how the features in Mail view are used
  • create a new e-mail message
  • view incoming e-mail messages
  • respond to e-mail messages
  • create a new e-mail message
  • view an incoming e-mail message
  • respond to an e-mail message





Multi-license discounts available for Annual and Monthly subscriptions.