Getting to Know Outlook 2016

End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016


Expected Duration
30 minutes

Outlook 2016 is the latest release of Microsoft’s primary messaging client. It provides all of the tools necessary for managing e-mail, scheduling tasks, and communication. In this course, you will learn about the basic features and functionalities of Outlook 2016 including a look at how to navigate in Outlook 2016 and view, reply to, and forward e-mail messages. The course also addresses how to create and send new e-mail messages.


The Outlook 2016 Interface

  • start the course
  • identify and use the Outlook quick access toolbar, and the mail view ribbon tabs
  • identify and navigate around the mail view in Outlook 2016
  • identify other available views in Outlook 2016
  • identify and use the new tell me feature in Outlook 2016

Viewing, Replying to and Forwarding Messages

  • open and read e-mail messages in Outlook 2016
  • reply to e-mail messages in Outlook 2016
  • forward a message in Outlook 2016

Creating and Sending Messages

  • create and send a new mail message in Outlook 2016
  • configure message options when composing a new message and adjust the MailTips options in Outlook 2016
  • create and use e-mail templates to compose messages in Outlook 2016
  • save an e-mail message as a draft in Outlook 2016

Practice: Working with E-mail

  • perform the steps to open, reply, and configure e-mail message options in Outlook 2016





Multi-license discounts available for Annual and Monthly subscriptions.