Human Resources Core Knowledge: Functions and Activities

Human resource professionals, managers, and all individuals preparing for the PHR and SPHR certification examinations of the Human Resource Certification Institute (HRCI); compensation and benefits analysts, administrators, staffing managers, and recruiters will also have interest in this certification path

Please contact us for information about prerequisites.

Expected Duration
60 minutes

This course examines personnel and administrative functions such as organizational documentation requirements to ensure compliance with key regulations, how to gauge employee attitudes and opinions, and the job analysis process. Financial and vendor management is also discussed, including common budgeting and accounting concepts, quantitative and qualitative analysis, and third-party supplier management. This course also addresses tools and techniques used to support HR activities, such as HR technologies, techniques for forecasting HR needs, and risk-management techniques. Finally, this course provides instruction on project management approaches and applications. This course helps prepare individuals for the Human Resource Certification Institute’s (HRCI) PHR and SPHR certification examinations.


HR Functions and Activities

  • identify documentation guidelines
  • identify approaches used to gauge employee satisfaction
  • identify the components of a job description
  • identify methods for conducting a financial analysis
  • sequence the steps to perform a cost-benefit analysis
  • describe the purpose of key tools for financial management
  • identify the key areas in vendor management
  • identify ways that technology can be used to help support HR activities
  • identify the steps in a typical project management process
  • differentiate between the tools that can be used to track project success




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