Introduction to Business Analysis

Employees at any level who wish to develop and refine their business analysis skills or who are preparing to take the Certified Business Analysis Professional™ (CBAP®) certification exam


Expected Duration
65 minutes

Organizations often implement process changes and new system implementations without fully thinking them through or planning them carefully. This leads to loss of time, money, and other precious resources. A business analyst’s aim is to ensure that the needs of the organization and its stakeholders are well understood and to design solutions that will meet those needs while creating value. This course provides an overview of business analysis and foundational terms and concepts used by business analysts who work in the field. It describes the six knowledge areas of business analysis as described in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) v3. This course will assist learners in preparing for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.


Business Analysis: An Overview

  • identify the definition of business analysis
  • recognize activities that a business analyst may perform within an organization
  • recognize how business analysis adds value to an organization
  • demonstrate your understanding of the basics of business analysis

BA Terms and Concepts

  • recognize the business analysis knowledge areas
  • match key terms used in business analysis with their definitions
  • recognize the meaning of six core concepts within the context of business analysis
  • demonstrate your understanding of the business analysis knowledge areas, key terms, and core concepts

BA Stakeholders, Requirements, and Designs

  • identify examples of project team stakeholders
  • identify examples of project stakeholders who are outside the project team
  • label requirements according to the business analysis classification schema
  • differentiate between requirements and designs
  • recognize characteristics of the requirements and design cycle
  • practice concepts related to business analysis stakeholders, requirements and designs





Multi-license discounts available for Annual and Monthly subscriptions.