Introduction to Single-site On-cluster Calling

This course is included in our On-demand training solution.


The dial plan is one of the key elements of a Cisco Unified Collaboration deployment. The dial plan is at the core of the user experience because it defines the rules that govern how a user reaches any destination. A dial plan for on-cluster calling involves endpoint addressing, call routing, calling privileges, and call coverage. This course describes the functions and the purpose of a dial plan and explains how to implement on-cluster calling. This course is one in a series in the Skillsoft learning path that covers the objectives for Cisco exam 300-070: Implementing Cisco IP Telephony & Video, Part 1 v1.0.

Target Audience

This course is aimed at collaboration, video, IP network, and telephony engineers who are developing the core knowledge of how to deploy the Cisco Unified Communications Manager product. It provides the training skills required to deploy CUCM in a single site. In addition, anyone interested in the CIPTV1 CCNP Collaboration certification exam will benefit from this course. This course offers the official training for the Implementing Cisco IP Telephony & Video, Part 1 v1.0 (CIPTV1) 300-070 CIPTVv1 certification exam, which is a component exam for the CCNP Collaboration certification.



Expected Duration

90 min.

Course Objectives

Course Introduction

Defining Dial Plans (Part 1)

  • describe dial plans
  • Defining Dial Plans (Part 2)

  • describe dial plan design
  • Defining Dial Plans (Part 3)

  • describe dial plan documentation
  • Call Routing and Path Selection

  • describe call routing and path selection for dial plans
  • Digit Manipulation

  • describe digit manipulation for dial plans
  • Endpoint Addressing Overview

  • describe endpoint addressing
  • Call Routing Overview

  • describe CUCM call routing
  • Closest-Match Logic

  • describe the closest-match logic in call routing
  • Destination Numbers and Wildcards (Part 1)

  • describe addressing and wildcards for call routing
  • Destination Numbers and Wildcards (Part 2)

  • describe overlaps, timeouts, and urgent priority
  • Calling Privileges Overview

  • describe calling privileges
  • Calling Privilege Requirement PSTN Example

  • describe calling privilege requirements
  • Calling Privileges Configuration Elements

  • describe configuration elements of calling privileges
  • Partitions and CSSs

  • describe call routing partitions and CSSs
  • Analogy: Locks and Key Rings

  • describe effective permissions
  • Partitions and CSS Example

  • describe partition and CSS considerations
  • Phones Have a Device CSS and Line CSS

  • differentiate between device CSS and line CSS
  • Partition and CSS Configuration (Part 1)

  • describe partition and CSS configuration
  • Partition and CSS Configuration (Part 2)

  • configure partitions and CSSs
  • Creating Partitions

  • use partitions
  • Exercise: Permissions