Maintaining and Supporting Applications on Windows Vista

This course is included in our On-demand training solution.


Microsoft Windows Vista takes advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction policies to ensure only specific applications are run on Vista client machines within a domain environment. This course demonstrates how to deploy, maintain, and troubleshoot applications on Windows Vista computers. It also explains how to set up and troubleshoot Software Restriction policies.

Target Audience

Support personnel supporting Windows Vista; technical professionals.


3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration

90 min.

Course Objectives

Deploy Applications in Windows Vista

  • recognize how to work with Windows Installer using MsiExec.exe
  • identify how to use SMS to deploy applications, and manage security patches and assets
  • recognize how to troubleshoot Windows Installer issues
  • Deploy Applications using Group Policy

  • recognize how to add a software installation package and distribute it to users using Group Policy
  • recognize how to configure installation options for applications
  • Troubleshoot Deployed Applications

  • recognize how to troubleshoot Group Policy application deployment
  • recognize how to adjust program compatibility settings
  • Deploying and Troubleshooting Applications

    Configure Vista Software Restriction Policies

  • recognize how to open software restriction policies in the Group Policy editor
  • recognize how to create a new software restriction policy
  • Troubleshoot Vista Software Restriction Policies

  • recognize how to troubleshoot software restriction policies
  • Creating and Troubleshooting Software Restrictions