Making an Impact with Non-verbal Communication
Individuals who want to improve their interpersonal communication skills.
To our earliest ancestors, non-verbal communication was communication! The primitive parts of our brains are still wired to respond automatically when we’re afraid, threatened, disgusted, surprised, or happy. But we’ve come a long way in our development and understanding of our brain’s ability to respond and communicate in valuable, non-verbal ways. In this course, you will find out how our attitude, posture, gestures, facial expressions, and tone have great impact on our communication.
- identify techniques to ensure you are projecting a positive attitude
- match non-verbal behaviors with likely first impressions
- match facial expressions to likely interpretations
- recognize how the way you stand, sit, or move conveys messages
- identify ways to use tone of voice to enhance a conversation
- recognize the meaning of non-verbal message clusters when communicating with others
- recognize how to interpret non-verbal behavior