Manager’s Performance Guide – Team Conflict Skills
This course is included in our On-demand training solution.
There is little doubt that today’s organizations are experiencing unprecedented changes in how they define themselves and accomplish their work. Nowhere are these changes more evident than in organizations’ training and development departments. Managers are increasingly being asked to show how their training efforts add value to the organization, and that means being able to measure performance. Have behaviors changed? How can we determine behavioral change? During the past four decades, numerous models of training evaluation have been proposed. Donald Kirkpatrick created the one that’s been most widely used, and most other models indirectly or directly build on Kirkpatrick’s model. This course is designed to help you perform Level 3 evaluations, which focus on evaluating behavioral change.
Supervisors, Managers, Coaches
Defining Level 3 Evaluations
Evaluating Team Conflict Skills at Level 3