Managing and Troubleshooting Windows Vista Systems

This course is included in our On-demand training solution.


Many of Microsoft Windows Vista’s new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group policies. Group Policies consist of Group Policy Objects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to prevent problems and implement standards. For easier administration, event forwarding can be used to monitor events on multiple Windows Vista systems using one central location. The improved Task Scheduler is another management tool that can be used to complete administrative tasks on Vista machines. This course demonstrates how to manage and troubleshoot Group Policy settings, event forwarding, and Task Scheduler.

Target Audience

Support personnel supporting Windows Vista; technical professionals.


3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration

120 min.

Course Objectives

Introducing Group Policy for Windows Vista

  • identify the features of GPO inheritance in Vista
  • recognize how to open local group policies using the Group Policy Object’s Microsoft Management Console (MMC) snap-in
  • recognize how to view the settings for a domain policy
  • Troubleshoot Vista Group Policy Settings

  • recognize how to determine the policy settings using the Resultant Set of Policy (RSoP) in logging mode
  • recognize how to generate Resultant Set of Policy reports
  • Use Event Logs to Troubleshoot Group Policy Settings

  • recognize how to create a custom view of a Group Policy instance
  • Troubleshooting Windows Vista Group Policy Settings

    Configure and Troubleshoot Event Forwarding

  • recognize the steps to configure computers to forward and collect events
  • recognize how to configure an event subscription
  • recognize how to troubleshoot event subscriptions
  • Configure and Troubleshoot Task Scheduler

  • recognize how to create a task in Task Scheduler
  • identify Task Scheduler’s task management functions
  • recognize how to troubleshoot task scheduler
  • Using Event Forwarding and Task Scheduler in Windows Vista