Measurement: Assessment and Metrics
Corporate directors of quality, quality managers and executives involved with quality at the organizational or departmental level within an organization.
Please contact us for information about prerequisites.
Were you ever in a situation where you started a new project and weren’t sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.
This course explores data analysis techniques used to detect trends of projects and processes. It describes key concepts in statistical analysis and explains how data-gathering affects the people in an organization and vice versa.
The Basics of Statistics in Quality
Measuring Process Performance