Microsoft Exchange Server 2013 – Advanced Solutions: Unified Messaging

This course is included in our On-demand training solution.

Overview

Unified Messaging in Exchange Server is a highly desirable feature that enables integration between voice communication and e-mail for improved communication. In this course, you’ll learn about all aspects of Unified Messaging in Exchange Server 2013, from deployment and configuration through migration and coexistence with older versions. This course is one of a series in the SkillSoft learning path that covers the objectives for the Advanced Solutions of Microsoft Exchange Server (70-342) 2013 exam.

Target Audience

This learning path is targeted at senior Microsoft Exchange administrators who plan and manage multi-site enterprise class deployments of Exchange servers. It is also designed for individuals who seek professional distinction through the Exchange 2013 MSCE. This is done by completing the Microsoft Certified Solutions Associate (MCSA) – Office 365 certification and then taking the 70-341 – Core Solutions of Microsoft Exchange Server 2013 exam and the 70-342 – Advanced Solutions of Microsoft Exchange Server 2013 exam.

Prerequisites

None

Expected Duration

120 min.

Course Objectives

Course Introduction

UM Overview

  • describe Unified Messaging in Exchange Server 2013
  • Exchange 2013 UM Features

  • describe Unified Messaging features in Exchange Server 2013
  • Exchange 2013 UM Improvements

  • describe improvements to Unified Messaging in Exchange Server 2013 when compared to older versions
  • UM Voice Architecture Services

  • describe the services required by Unified Messaging in Exchange Server 2013
  • UM Architecture Ports

  • list the ports used by Unified Messaging in Exchange Server 2013
  • UM Architecture Flow

  • describe the process when calls are made in Exchange Server 2013 Unified Messaging
  • Voice Architecture (Part 1)

  • describe the architecture of Exchange Server 2013 Unified Messaging
  • Voice Architecture (Part 2)

  • describe more of the architecture of Exchange Server 2013 Unified Messaging
  • UM Deployment

  • deploy Unified Messaging for Exchange Server 2013
  • Configure a UM Call Router

  • configure a call router in Unified Messaging for Exchange Server 2013
  • Configure UM Service

  • configure the Unified Messaging service in Exchange Server 2013
  • Create a Dial Plan

  • create a dial plan for Unified Messaging in Exchange Server 2013
  • Configure an IP Gateway

  • configure an IP gateway for Unified Messaging in Exchange Server 2013
  • Hunt Groups

  • configure Exchange Server 2013 Unified Messaging hunt groups
  • Create and Configure an Auto Attendant

  • create and configure an auto attendant in Exchange Server 2013 Unified Messaging
  • Call Answering Rules

  • create and configure call answering rules in Exchange Server 2013 Unified Messaging
  • Design UM for High Availability

  • design a high availability solution for Exchange Server 2013 Unified Messaging
  • Assign a Dial Plan

  • assign a dial plan to a user in Exchange Server 2013 Unified Messaging
  • Move Users Between Dial Plans

  • move Exchange Server 2013 between Unified Messaging dial plans
  • Configuring Mailbox Policies

  • configure Exchange Server 2013 Unified Messaging mailbox policies
  • Configuring Protected Voice Mail

  • configure Exchange Server 2013 Unified Messaging protected voice mail
  • Managing UM Language Packs

  • manage language packs in Exchange Server 2013 Unified Messaging
  • Exchange Migration

  • describe considerations for migrating Unified Messaging to Exchange Server 2013
  • Upgrade Prereqs

  • list the prerequisites for upgrading Unified Messaging to Exchange Server 2013
  • Coexistence Strategies

  • describe coexistence strategies for Exchange Server 2013 Unified Messaging
  • Migrating a UM

  • migrate Unified Messaging to Exchange Server 2013
  • Moving UM Mailboxes Between Sites

  • move Exchange Server 2013 Unified Messaging mailboxes between sites
  • Moving UM Mailboxes Cross-Forest Example

  • move Exchange Server 2013 Unified Messaging mailboxes between forests
  • Exercise: Configuring Exchange 2013 Unified Messaging

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