Monitoring Network Traffic, Behavior and Administration

This course is included in our On-demand training solution.


Network management includes knowledge of the traffic within a network and the metrics of network performance such as jitter, delay, packet loss, and link loss. SPAN allows an admin to perform packet analysis on traffic, while IP SLA allows an admin to set up probes to watch network behavior. Each of these technologies represent an important tool for network engineers. This course covers SPAN, NTP, IP SLA, and AAA for use within and at the edge of the WAN. This course is one of a series in the Skillsoft learning path that covers the objectives for the Cisco exam Building Cisco Service Provider Next-Generation Networks Part 1 exam (640-875 SPNGN1). This exam counts toward the CCNA Service Provider certification.

Target Audience

This course is targeted at networking engineers who must interface with Cisco IOS, IOS XR and IOS XE devices. Additionally, those who have a need to understand technologies used in the service provider realm will benefit.



Expected Duration

90 min.

Course Objectives

Course Introduction

Understanding SPAN

  • describe the need for SPAN
  • Configuring SPAN on Cisco Switches

  • configure SPAN on a Cisco switch
  • IP Service Level Agreement Overview

  • describe IP SLA as a way to manage a service provider SLA
  • IP SLA Operations

  • describe aspects of IP SLA operation
  • IP SLA Responder Time Stamps

  • describe how an IP SLA responder improves accuracy of metrics
  • Configuring IP SLA

  • configure IP SLA
  • Network Time Protocol

  • describe NTP
  • NTP: Stratum Levels Concept

  • define NTP stratum levels
  • NTP Hierarchical Structure: Client_Server

  • describe the NTP models
  • Configuring NTP on Cisco Devices

  • configure NTP on a Cisco device
  • Smart Call Home

  • describe Cisco Smart Call Home
  • Opening a TAC Request

  • describe opening a TAC request
  • AAA Model

  • describe AAA services
  • Implementing Local and External Authentication

  • configure local and external authentication
  • Configuring Users

  • configure users
  • Configuring AAA

  • configure AAA
  • Apply Authentication to the Line

  • configure line authentication
  • Configuring Authentication Using Local Database

  • configure local authentication
  • Remote Authentication Servers

  • configure remote authentication
  • Configuring AAA Authorization and Accounting

  • configure authorization and accounting
  • Exercise: Using Features and Protocols