Office 365 Services: Configuring Exchange Online and Lync Online

IT administrators and other personnel who need to configure Exchange Online and Lync Online for end users

Prerequisite
None

Expected Duration
130 minutes

Description
In Microsoft Office 365, Exchange Online and Lync Online provide users with mail and messaging services. In this course, you’ll learn how to configure Exchange Online and Lync Online services, including how to configure users’ e-mail addresses, external contacts, resources and groups, personal archive policies, and Lync communication settings.

Objective

Exchange E-mail Address and Mailbox Configuration

  • start the course
  • recognize the Exchange admin center in Exchange Online
  • use the Exchange admin center to change the default reply to address for a user
  • use the Exchange admin center to perform bulk changes to mailbox properties
  • use the Exchange admin center to create and manage secondary e-mail addresses for mailboxes
  • use the Exchange admin center to configure mailbox features
  • manage Exchange Online e-mail addresses using PowerShell
  • explain the relationship between sign-in addresses in Exchange Online and SIP addresses
  • configure Exchange Online mailbox settings

Working with Contacts, Resources, and Groups

  • use the Exchange admin center to create resource mailboxes in Exchange Online
  • use the Exchange admin center to manage resource mailboxes in Exchange Online
  • use the Exchange admin center to create shared mailboxes in Exchange Online
  • use the Exchange admin center to create external contacts in Exchange Online
  • use the Exchange admin center to assign additional e-mail address to contacts in Exchange Online
  • use the Exchange admin center to create and manage distribution lists in Exchange Online
  • use the Exchange admin center to manage distribution lists and their members in Exchange Online
  • use the Exchange admin center to delegate permissions in Exchange Online

Configuring Personal Archive Policies in Exchange

  • enable personal archives for mailboxes in Exchange Online
  • create a custom retention policy in Exchange Online
  • create retention tags in Exchange Online
  • apply a retention policy to mailboxes in Exchange Online
  • review and modify the default retention policy in Exchange Online

Lync Services, Configuration, and Administration

  • identify the services available in Lync Online
  • disable non-archived features for compliance in Lync Online
  • use the Lync Online administration console
  • review infrastructure dependencies for Lync Online, including DNS records and software requirements
  • configure presence privacy mode in Lync Online
  • configure per-user external communication in Lync Online

Practice: Configuring E-mail Addresses

  • change a user’s primary reply to address in Exchange Online

MONTHLY SUBSCRIPTION

$129/month
 

ANNUAL SUBSCRIPTION

$1295/year

Multi-license discounts available for Annual and Monthly subscriptions.