Operating System Technologies: Concepts and Installation

This course is included in our On-demand training solution.

Overview

To describe the basic concepts relating to Windows operating system technologies and the installation and upgrade process

Target Audience

Technical support personnel

Prerequisites

Personal computer support technicians with at least six months on-the-job experience maintaining Windows 9x and Windows 2000

Expected Duration

160 min.

Course Objectives

Operating System Technologies: Concepts and Installation

  • distinguish between different types of Windows operating systems.
  • distinguish between the major system files used in Windows 9x and Windows 2000 and their functions.
  • navigate an operating system using a GUI.
  • identify the prerequisites for Windows OS installations and distinguish between the different file systems.
  • perform an operating system upgrade.
  • install a printer using the Add Printer wizard.
  • use the Add Printer wizard to install a new printer.
  • install Windows 98 and Windows 2000.
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