Operating Systems

This course is included in our On-demand training solution.


To recognize the fundamentals of operating system technologies and the basic procedures involved in installing and upgrading operating systems.

Target Audience

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field



Expected Duration

150 min.

Course Objectives

Operating Systems

  • recognize the differences between operating systems and the basic features of the Windows OS components and system interfaces.
  • recognize the names and purposes of operating system files and the basics of disk, file, and directory management.
  • Identify the location and function of Windows XP system files, navigate the Windows XP interface, and create files and folders.
  • recognize how to install, configure, and optimize operating systems in a given scenario.
  • recognize how to upgrade operating systems and install a device in a given scenario.
  • identify tools, diagnostic procedures, and troubleshooting techniques for operating systems in given scenarios.
  • recognize common error messages, codes, operational issues, and preventive maintenance techniques for operating systems in given scenarios.
  • troubleshoot operating systems in a given scenario.