Planning and Implementation for Consultants (CO50)

The real value of technical consulting comes after a recommendation is accepted by a client. Through successful implementation, the client has the opportunity to realize the value of the solution defined. Often however, technical consultants are not involved in the implementation, and even when they are they have to work with and through others to help their clients achieve the desired outcomes. Without proper implementation planning, there is a high risk that the solution will not deliver the anticipated value to the client, which could negatively impact the credibility of the technical consultant and damage their relationship with the client.

Thisæinteractive workshop helps both internal and external consultants build the skills and knowledge required to ensure clients realize the value of the consultant’s recommendation.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment

Overview

  • Assess the impact your recommendations will have on people
  • Understand and deal with differing perceptions of change
  • Uncover and respond to resistance to change
  • Identify the risks associated with the transition, and plan to offset them
  • Follow a plan for transferring key information and insights to the project manager, implementation team and client

Target Audience

  • Anyone in an internal or external consulting role
  • Project managers
  • Business analysts
  • IT professionals
  • Engineers
  • Other technical professionals who would like to improve the outcomes of their consulting engagements

Prerequisites

  • Self-study on the Consulting Skills Portal prior to attending class
  • Consulting Fundamentals (C010) or practical experience as a consultant and solid knowledge of the topics covered in that workshop, including the role of the consultant, key consulting processes, and the consulting life cycle

Expected Duration

1 day

Course Objectives

1. Prework: Preparation Phase

  • Complete the Leading Transformation Personal Benchmark
  • Video adVisors
  • Review the Consulting Engagement Life Cycle
  • Complete a Benchmark Assessment
  • Discussion with Your Manager / Coach

2. Introduction

  • Introduction to Course
  • Personal Learning Objectives
  • The Consulting Life Cycle
  • Your Experience with Change
  • The Change Process
  • Seven Reasons Change Fails

3. Change and the Consulting Life Cycle

  • Identifying Implementation Success Factors
  • The Role(s) of a Consultant In Implementation
  • Setting Implementation Teams Up for Success

4. Levels of Change

  • The Change Planning Process
  • Defining Change Goals
  • Assessing the Level of Change and Planning Supporting Actions
  • Identifying and Correcting Impact of Change Perception Gaps

5. The Impact of Change

  • Change Enablers and Barriers
  • Recognizing Active and Passive Resistance to Change
  • The Impact of Change Model
  • Adapting Behaviours
  • Overcoming Resistance to Change

6. The Transition

  • Working with Project Teams to Identify and Mitigate Risks
  • Transferring Knowledge

7. Connection

  • Your Personal Action Plan

Labs

SUBSCRIPTION COST


$795.00

 

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