Resolving Issues with Hardware and Network Connectivity

This course is included in our On-demand training solution.

Overview

To explain how to resolve issues with hardware and network connectivity

Target Audience

Technical support and help-desk personnel who need to support end users running Microsoft Windows® XP Professional or Microsoft Windows XP Home Edition

Prerequisites

A good understanding of Microsoft Office applications and Windows XP; experience operating in a workgroup or Windows 2000 Server/Windows Server 2003 Active Directory® domain

Expected Duration

120 min.

Course Objectives

Resolving Issues with Hardware and Network Connectivity

  • resolve hardware issues in a given scenario.
  • resolve print issues in a given scenario.
  • troubleshoot hardware problems in a given scenario.
  • resolve network problems in a given scenario.
  • resolve firewall issues in a given scenario.
  • configure ICF port mappings in a given scenario.
  • SUBSCRIPTION COST



     

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