Securing IP Telephony

This course is included in our On-demand training solution.


To outline the principles of IP telephony security and explain how to secure the operating system and Cisco CallManager

Target Audience

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)


CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Expected Duration

180 min.

Course Objectives

Securing IP Telephony

  • identify the security risks to IP Telephony consistent with PBX and IP threats.
  • recognize the primary components of IP Communications security and identify design considerations for secure IP Telephony.
  • identify best practices for implementing a secure IP Telephony solution.
  • recognize how to protect critical components in an IP Telephony network using the Cisco layered and systems-based approach to network security.
  • identify the tasks involved in IP Telephony maintenance and identify the steps for subscribing to the Cisco CallManager Notification Tool.
  • install, disable, and re-enable the Cisco Security Agent (CSA) service.
  • install and disable the Cisco Security Agent.
  • protect the operating system against common exploits by disabling unused services, configuring password policy settings, and you should recognize the benefits of deploying the Active Directory Service.
  • set the IIS Admin Service to Manual and stop it, and configure a strong NT administrator password policy.