Security, Safety, and Communication

This course is included in our On-demand training solution.

Overview

To understand the role of security in an organization, the importance of following safety and environmental guidelines, and how to communicate with customers in a professional manner

Target Audience

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Prerequisites

None

Expected Duration

125 min.

Course Objectives

Security, Safety, and Communication

  • identify the fundamental principles of security.
  • identify the features of data and physical security, incident reporting, and social engineering situations.
  • install hardware, software, and data security and identify troubleshooting and preventive maintenance techniques for computer security in given scenarios.
  • implement a security policy, install hardware security, and troubleshoot security issues.
  • identify safety and environmental measures and procedures.
  • recognize how to communicate clearly and respond professionally to customers in given scenarios.
  • recognize guidelines for promoting safety and environmental issues, effective communication skills, and job-related professional behavior.
  • SUBSCRIPTION COST



     

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