SIP, MGCP, and Call Control Comparison

This course is included in our On-demand training solution.


To recognize how to configure, monitor, and troubleshoot SIP and MGCP on a Cisco router, and determine the best call control model for a network

Target Audience

IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)


Working knowledge of LANs, WANs, and IP switching and routing; an understanding of traditional public switched telephone network operations and technologies; internetworking skills covered in the Interconnecting Cisco Network Devices (ICND) course; Cisco Voice Fundamentals (CVF) v1.0 e-learning course completion

Expected Duration

190 min.

Course Objectives

SIP, MGCP, and Call Control Comparison

  • recognize the functionality of SIP, and identify the types of user agents and servers used by SIP.
  • distinguish between the types, use, and structure of SIP messages, identify SIP address formats, and recognize how SIP addresses are registered and resolved.
  • distinguish between SIP interworking models for call setup, recognize strategies for maintaining VoIP service, and identify SIP components supported by Cisco.
  • identify the configuration commands used to implement SIP call setup models, and the commands used to provide support for monitoring and troubleshooting SIP.
  • recognize the function of MGCP and identify its associated standards, components, endpoints, gateways, and agents.
  • identify basic MGCP concepts, recognize how end-to-end calls are established, list MGCP call control messages, recognize the steps involved in the MGCP call flow process, and identify robust design strategies for MGCP.
  • identify the commands used to configure an MGCP residential gateway and trunk gateway on a Cisco router, and recognize the commands used to monitor and troubleshoot MGCP.
  • compare the standards bodies, architectures, features, capabilities, and strengths of the H.323, SIP, and MGCP call control models.
  • match each call control model to the appropriate set of requirements.
  • select the most appropriate call control model for a given set of requirements.